Contact Us
CUSTOMER SUPPORT
Contact Us
At Ruxenia, we value every customer's experience and are committed to providing professional and helpful support.
Whether you have questions about products, orders, shipping, payments, or returns, our customer service team is available to assist you.
Get In Touch
Customer Support Email:
service@ruxenia.com
Contact Phone Number:
+1 (989) 682-2410
Hotline Service Hours:
PDT 9AM-6PM
How We Can Help
Our customer support team can assist you with:
- Product information and recommendations
- Order confirmation and order updates
- Shipping and tracking questions
- Payment assistance
- Return and refund requests
- Website-related questions
Information To Include When Contacting Us
To help us provide faster assistance, please include:
- Order number
- Email address used during purchase
- Detailed description of your request
- Photos or supporting information when necessary
Company Information
Brand Name:
Ruxenia
Legal Company Name:
Hangzhou Renke Technology Co., Ltd.
Business Owner:
Chen Qiteng
Website:
ruxenia.com
Customer Support Email:
service@ruxenia.com
Business Address:
Room 3015,
Building 3,
No.16 Zhonghe North Road,
Gongshu District,
Hangzhou, Zhejiang, China
Service Commitment
Ruxenia is dedicated to maintaining clear communication and providing reliable assistance throughout your shopping journey.
We appreciate your trust and will continue working to provide a convenient and comfortable customer experience.
Contact Details
Email:
service@ruxenia.com
Contact Phone Number:
+1 (989) 682-2410
Hotline Service Hours:
PDT 9AM-6PM